Shipping and Cancellation Policy
Last updated: 1st November 2024
Thank you for shopping with uTechies. This policy outlines the terms related to shipping, delivery timelines, and cancellation options.
Shipping Policy
1. Shipping Coverage and Charges
- We deliver laptops across India. Shipping charges apply and vary based on location.
- You may also opt to pick up your purchase directly from our store located at Shop No.C33 Shanti Shopping Center, Next to Mira Road Station, Mira Road East, Thane, Maharashtra 401107.
- Alternatively, you can arrange your own courier service for pick-up if preferred.
2. Delivery Timeline
- Once your order is confirmed, we aim to ship your laptop within 1-2 working days.
- Delivery typically takes 7 to 8 working days from the date of dispatch, depending on the destination.
Note: Delivery times may vary due to unforeseen factors such as holidays, natural events, or courier delays.
Order Cancellation Policy
1. Cancellation Before Dispatch
- You may cancel your order within 24 hours of placing it for a full refund. Please contact our support team as soon as possible to initiate cancellation.
- If the laptop has already been shipped, cancellation may not be possible. In this case, you may proceed with a return within the 7-day return period (see our Return and Refund Policy).
2. How to Cancel an Order
- To cancel an order, contact us by phone or email with your order details.
- Upon successful cancellation, any payment made will be refunded to your original payment method within 7-10 business days.
Contact Information
If you have questions or need assistance with shipping or cancellations, please reach out:
- Email: mailbox@u-turn.biz
- Phone: +91 9867106685
We are committed to ensuring a smooth experience, from order placement to delivery. Thank you for choosing uTechies!